Contact Us

 

 

Christmas 2025

The Empress Mills offices are currently closed for the Christmas & New Year Holidays. We re-open 05.01.26.

Please feel free to Email Us in the meantime and we will be back to you asap on our return.

Thank you so much for your custom & support in 2025.

We are looking forward to a few days break but also to getting back to work serving you in the New Year.

For emergencies during the Festive Period please contact 01282 863303 or 07858 368723. Please note, this is an on call member of staff only who will have no access to order information. This number is for building maintenance & security issues.

For Shipping & Delivery details, please see our Info Page Here.

May we wish you a very happy, peaceful & healthy Christmas & New Year.

 

Email Us:   Please Click Here

 

Visiting Us

Our New Warehouse Shop Is Open!

For info on Visiting Us Please Click Here.

 

Online

Empress Mills Online is open for business and shipping orders.

For despatch time info. please visit our Shipping Information Page Here.

 

Telephone

01282 863181

Our lines are open:

Monday to Friday: 9am to 5pm
Saturday: 10am to 3.30pm
Sunday: Closed

We are delighted to catch up with our customers via telephone but please also consider Emailing Us. This will allow us to get back to you in 'unsociable' hours rather than being limited to a daytime response.

Whichever way you choose to contact us we look forward to hearing from you and will be pleased to help.

 

Email Us:   Please Click Here

 

Opening Times

Warehouse Shop

Monday to Friday: 10am to 4pm
Saturday: 10am to 3.30pm
Sunday: Closed
Bank Holidays: Closed

For info on Visiting Us Please Click Here.

 

Offices & Customer Services Telephone

Monday to Friday: 9am to 5pm
Saturday: 10am to 3.30pm